Effective Date: May 29, 2026
Last Updated: May 29, 2026

Curiso Creative Inc. (“Curiso,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, work with us, subscribe to our communications, or otherwise interact with Curiso Creative Inc.

By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, as well as certain information collected automatically when you use our website.

Information You Provide to Us

We may collect information such as:

- Name
- Email address
- Phone number
- Business or company name
- Website URL
- Social media handles
- Project details or marketing goals
- Messages submitted through contact forms
- Information shared during consultations, discovery calls, or client onboarding
- Billing, invoicing, or payment-related information
- Files, brand assets, documents, or materials you choose to share with us

If you become a client, we may also collect the information needed to provide marketing, branding, website, advertising, consulting, or product-related services.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Approximate location
- Website usage and interaction data

This information helps us understand how visitors use our website and improve the overall experience.

2. How We Use Personal Information

We may use personal information for the following purposes:

- To respond to inquiries or contact form submissions
- To schedule consultations or meetings
- To provide proposals, quotes, or service information
- To deliver marketing, branding, website, consulting, or related services
- To manage client relationships and project communications
- To process invoices, payments, and business records
- To improve our website, services, and client experience
- To send relevant updates, newsletters, or marketing communications, where permitted
- To analyze website traffic and performance
- To maintain the security and functionality of our website
- To meet legal, accounting, contractual, or regulatory obligations

We only collect and use personal information for reasonable business purposes and only to the extent necessary for those purposes.

3. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law.

Consent may be provided directly, such as when you submit a contact form, subscribe to communications, or become a client. In some cases, consent may be implied based on your relationship with us or your interaction with our website or services.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us using the information provided at the end of this Privacy Policy.

4. Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website performance, improve user experience, and support marketing efforts.

These tools may collect information about how visitors interact with our website, such as pages viewed, links clicked, browser type, device information, and referral sources.

We may use third-party tools such as Google Analytics, Meta Pixel, Google Ads, or similar platforms. These third parties may collect information in accordance with their own privacy policies.

You can adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

5. Marketing Communications

If you sign up for our newsletter, download a resource, submit an inquiry, or otherwise consent to receive communications from us, we may send you marketing emails or updates about Curiso Creative Inc., our services, resources, or related content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We do not send marketing communications without permission where consent is required by law.

6. How We Share Personal Information

We do not sell your personal information.

We may share personal information only when necessary for business, legal, or service-related purposes, including with:

- Website hosting providers
- Email and communication platforms
- Analytics and advertising platforms
- Payment processors
- Accounting or bookkeeping service providers
- Project management or client management tools
- Contractors, consultants, or service providers assisting with client work
- Legal, accounting, or professional advisors
- Government, regulatory, or law enforcement authorities where required by law

When we use third-party service providers, we take reasonable steps to ensure they only use personal information for the purposes of providing services to us or as otherwise permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy applies only to Curiso Creative Inc. and our website.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Client Information and Confidentiality

As part of our work with clients, Curiso may receive business information, brand materials, marketing data, website access, advertising account access, or other project-related materials.

We treat client information with care and use it only for the purpose of providing agreed-upon services. Where access to third-party platforms is required, we encourage secure access methods such as user permissions, role-based access, or authorized account sharing rather than direct password sharing wherever possible.

9. International Storage and Transfers

Some of the tools, platforms, or service providers we use may store or process information outside of Canada, including in the United States or other jurisdictions.

When personal information is transferred or stored outside Canada, it may be subject to the laws of the jurisdiction where it is processed. We take reasonable steps to ensure that personal information remains protected when handled by third-party service providers.

10. Retention of Personal Information

We retain personal information only as long as necessary for the purposes for which it was collected, including to provide services, manage business records, meet legal or accounting requirements, resolve disputes, and maintain security.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or destroy it.

11. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These safeguards may include secure systems, limited access controls, password protection, encrypted platforms where appropriate, and internal privacy practices.

However, no method of online transmission or electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

12. Accuracy and Access

We make reasonable efforts to ensure that personal information in our possession is accurate, complete, and up to date for the purposes for which it is used.

You may request access to the personal information we hold about you. You may also request that we correct, update, or delete your personal information, subject to legal, contractual, or business record requirements.

To make a request, please contact us using the information below.

13. Children’s Privacy

Our website and services are intended for businesses and individuals over the age of majority. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or if you would like to access, correct, or delete your personal information, please contact us:

Curiso Creative Inc.
Privacy Officer: Sally
Email: sally@curiso.ca
Website: curiso.ca
Location: British Columbia, Canada